Terms, Privacy & Cookies

At EstateMap, protecting your privacy is a core responsibility. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access and use our platform.

This policy applies to all EstateMap services, including our web platform, mobile interface, and any associated applications.

Information You Provide Directly

• Name and email address upon account registration
• Profile details including biography, phone number, and location
• Property listing details including addresses, descriptions, and photographs
• Messages and communications exchanged through our platform
• Payment and billing information if you purchase premium features
• Support requests and correspondence with our team

Information Collected Automatically

• Device type, browser version, and operating system
• IP address and approximate geographic location
• Pages visited, session duration, and navigation paths
• Search queries, filters applied, and listings viewed
• Interaction patterns with property listings and map features
• Performance data and error logs for platform improvement

We process your personal data only for legitimate purposes and only to the extent necessary for those purposes:

• To provide, operate, and maintain our platform and services
• To display property listings accurately on our map interface
• To facilitate communication between buyers and sellers
• To send account-related notifications and service updates
• To detect, prevent, and investigate fraud, abuse, and security threats
• To comply with our legal obligations and enforce our Terms of Service
• To analyze usage patterns and improve platform performance
• To personalize your experience based on your activity (with your consent)

We do not sell your personal data. We share information only in the following limited circumstances:

• Service Providers — trusted vendors who assist platform operation (hosting, analytics, email) under strict data processing agreements
• Between Users — seller contact information visible to buyers in the context of property inquiries
• Legal Requirements — when required by law, court order, or governmental authority
• Business Transfers — in connection with a merger, acquisition, or asset sale, with appropriate user notice
• Protection of Rights — to protect the rights, safety, and property of EstateMap and our users

We implement industry-standard technical and organizational measures to protect your personal information:

• TLS/SSL encryption for all data transmitted to and from our platform
• Secure authentication via Firebase with encrypted credential storage
• Regular security assessments, penetration testing, and vulnerability monitoring
• Strict access controls — only authorized personnel may access personal data
• Automatic session expiration and anomalous activity detection
• Encrypted backups with geographic redundancy

If you are located in the European Economic Area, the General Data Protection Regulation grants you the following rights:

• Right of Access — request a copy of the personal data we hold about you
• Right to Rectification — correct inaccurate or incomplete personal data
• Right to Erasure — request deletion of your data ("right to be forgotten")
• Right to Restriction — limit processing of your data in certain circumstances
• Right to Data Portability — receive your data in a structured, machine-readable format
• Right to Object — object to processing based on legitimate interests or direct marketing
• Rights re: Automated Decisions — not be subject to solely automated decisions that significantly affect you

To exercise any of these rights, contact privacy@estate-map.com. We will respond within 30 days as required by law.

If you are located in Turkey, you have the following rights under Kişisel Verilerin Korunması Kanunu (Law No. 6698):

• Right to Learn — learn whether your personal data is being processed
• Right to Information — request information about how your data is processed
• Right to Purpose — learn the purpose of processing and whether data is used appropriately
• Right to Know Recipients — identify third parties to whom your data has been transferred domestically or abroad
• Right to Correction — request correction of incomplete or inaccurate personal data
• Right to Deletion — request deletion or destruction of your personal data under applicable conditions
• Right to Notification — request that corrections and deletions be communicated to third parties who received your data
• Right to Object — object to outcomes arising solely from automated data processing that negatively affect you
• Right to Compensation — claim compensation for losses incurred due to unlawful processing

To submit a KVKK request, contact kvkk@estate-map.com. We will respond within the statutory timeframe.

If you are a California resident, the California Consumer Privacy Act grants you the following additional rights:

• Right to Know — what personal data we collect, use, disclose, and share
• Right to Delete — request deletion of your personal data, subject to certain exceptions
• Right to Opt-Out — opt out of any sale of personal data. Note: EstateMap does not sell personal data
• Right to Correct — request correction of inaccurate personal information we hold
• Right to Non-Discrimination — not receive discriminatory treatment for exercising your CCPA rights

To submit a CCPA request, contact privacy@estate-map.com.

We retain your personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law.

• Active account data is retained for the lifetime of your account
• After account deletion, most data is removed within 30 days
• Transaction records may be retained for up to 7 years for legal and tax compliance
• Anonymized and aggregated analytics data may be retained indefinitely
• Data subject to a legal hold will be retained until the matter is resolved

EstateMap operates globally. Your data may be transferred to and processed in countries other than your country of residence, including countries that may have different data protection standards.

When we transfer data internationally, we ensure adequate safeguards are in place — including Standard Contractual Clauses approved by the European Commission, adequacy decisions, or other lawful transfer mechanisms.

Our primary infrastructure is hosted on Google Cloud Platform (Firebase), which maintains compliance with global privacy frameworks including GDPR and SOC 2 Type II.

Cookies are small text files stored on your device when you visit a website. They allow websites to recognize your device, remember your preferences, and gather information about how you use the service.

We use both session cookies (expire when you close your browser) and persistent cookies (remain for a defined period or until you delete them).

EstateMap uses four categories of cookies. Essential cookies are required for the site to function. All other categories — Analytics, Marketing, and Preferences — can be enabled or disabled through our cookie preferences panel at any time.

These cookies are strictly necessary for the platform to operate and cannot be disabled. They do not require your consent under applicable privacy law.

• Authentication session cookies to keep you securely signed in
• Security tokens to protect against cross-site request forgery
• Load balancing cookies to ensure stable platform performance
• Cookie consent state to remember your privacy preferences

These cookies help us understand how users interact with EstateMap so we can improve the platform. All analytics data is anonymized and aggregated.

• Google Analytics to track page views, session duration, and user flows
• Performance monitoring to identify slow pages and errors
• Heatmap tools to understand navigation and interaction patterns
• A/B testing cookies to evaluate platform improvements

Analytics cookies are only activated with your consent and may be withdrawn at any time.

These cookies are used to show relevant advertisements and measure the effectiveness of marketing campaigns. They may be set by our advertising partners.

• Retargeting cookies to show relevant ads on third-party platforms
• Conversion tracking to measure how advertising campaigns perform
• Audience segmentation to help us understand interest groups

Marketing cookies are only activated with your explicit consent and may be disabled at any time through our preferences panel.

These cookies remember your settings and choices to personalize your experience on EstateMap.

• Display preferences such as map view type and default search filters
• Language and currency settings
• Recently viewed properties and saved search criteria
• Notification and communication preferences

You have full control over the cookies used on EstateMap:

• Cookie Preferences Panel — use our built-in panel to enable or disable non-essential cookie categories at any time
• Browser Settings — most modern browsers allow you to view, delete, and block cookies through their settings
• Opt-Out Tools — use Google's opt-out browser add-on to disable Google Analytics tracking across all websites